Discrimination is against the law
We comply with all applicable Federal civil rights laws and do not discriminate on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, sexual orientation, gender identify, age, pregnancy, physical or mental disability, genetic information or any other protected class under federal, state or local law.
The Rawlings Group provides:
Free aids and services to people with disabilities so they may communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, call 888-258-8060. TTY 711.
If you believe that The Rawlings Group has failed to provide these services or discriminated in another way, you can file a grievance with: The Rawlings Group Compliance Officer, P.O. Box 2000, La Grange, KY, 40031-2000.
If you need help filing a grievance, The Rawlings Group Compliance Officer is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail, phone or fax at: U.S. Department of Health and Human Services, 200 Independence Avenue S.W., Room 509F, HHH Building, Washington DC 20201, 800-368-1019, 800-537-7697 (TDD).
Complaint forms are available http://www.hhs.gov/ocr/office/file/index.html.